Last updated July 29, 2026
These terms govern your use of layeredmoose.com and our custom 3D printing services, operated by Layered Moose LLC ("Layered Moose," "we," "us"). By using the site or placing an order, you agree to them.
We produce and ship custom 3D-printed goods: from files you upload, designs created with our AI Design Studio, photo-based quotes, and catalog products. Instant estimates are good-faith calculations; the price shown at checkout is the price you pay.
You keep ownership of files, photos, and ideas you submit. You grant us the license needed to produce, quality-check, photograph, and ship your order, and to store your files and designs so you can reorder and edit them. You promise your content doesn't infringe anyone's rights, and you won't order items that are weapons or weapon parts, infringe trademarks or copyrights, or are illegal or intended to harm or deceive. We may decline any order at our discretion.
Designs are generated with AI assistance and shown to you with dimensions and a live 3D preview before you pay. Review them — you approve the design shown. Designing is free; you pay only if you order. Design files remain on our systems and are licensed, not sold; ordering a print does not transfer the digital file.
Accounts are keyed to your email (login codes, Google, or Apple sign-in). You're responsible for access to your own email and devices. We may close accounts that abuse the service.
Payments are processed by Stripe; we never see your card number. Sales tax is collected where required. Because every item is custom-made, orders can't be canceled once printing starts. If your item arrives damaged or doesn't match what you approved, contact us within 14 days of delivery with photos — we'll reprint it or refund it. Our quality promise: a real person inspects and photographs every order before it ships.
We ship within the United States using the carrier and service you select at checkout. Delivery estimates are estimates. Risk of loss passes on delivery; lost-in-transit packages are our problem to fix, not yours.
If you provide your phone number at checkout, you consent to receive order-status text messages (and login codes you request). Message and data rates may apply. Reply STOP to opt out any time — you'll still get updates by email.
Some orders are produced by approved independent print providers in our network under our quality standards. Your contract is always with Layered Moose; we remain responsible for your order.
3D-printed plastic parts have limits: they are not certified for load-bearing, safety-critical, medical, food-contact, or high-heat use unless we say so in writing. The service is provided "as is" to the extent the law allows. Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits liability that can't legally be limited.
These terms are governed by South Carolina law. We may update these terms; material changes will be posted here with a new date. Questions first, always: most issues are solved with one email.
Layered Moose LLC · [email protected]